Ordering Information

Purchase Order by Fax (Preferred)
Fax 630-238-0074

Order Entry
All purchase orders will be acknowledged by returned fax or email.

Customer Service
Toll-Free USA 800-858-8442

By Mail
Sales Department
SANYO Commercial Solutions
1300 Michael Drive Suite A
Wood Dale, IL 60191

Terms
Payment: Net 30 Days
Freight: F.O.B., Elwood, IL, Prepay & Add

Lead Time
7-10 days ARO for stock items.

Payment
Purchase Order
VISA
Master Card

AMEX

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U.S. Government Orders
Orders are accepted under GSA contract number: GS-07F-9447S
National Institutes of Health, NIH BPA # 263-00047800-02-BPA/B.

Return Policy
No returns will be accepted without a Return Authorized number.
A 20% restocking fee plus freight both ways will be charged.

Delivery
Freight is delivered with the utmost care to the dock.
If needed, optional SANYO Inside Delivery Service delivers the product directly to your lab, and includes setting the equipment in place, removing packing and debris. Please specify your choice on your purchase order and you will be billed accordingly.