Service & Support
SERVICE REPRESENTATIVES, NORTH AMERICA
Operating Manuals
SANYO operating manuals are available upon request. Please have your model number and serial number available when contacting SANYO.
Parts Information
SANYO replacement parts are available directly through SANYO or your authorized SANYO service representative organizations. Please have your model number and serial number available when contacting SANYO or your authorized service representative.
Service Meeting Information
Sanyo Scientific offers field service training courses to third party and in-house service providers on all laboratory products offered in the North American Market.
Our field training courses are directed toward refrigeration, electronic and biomedical technicians already familiar with the basics of troubleshooting refrigeration and/or electronic equipment and can be customized to reflect the needs of the individuals being trained.
Sanyo provides a comprehensive approach that includes theory and hands on instruction to maximize the benefits in the least amount of time, utilizing the latest technology available through a variety of media. We recognize the fact that skilled trades people are a valuable asset to the institutions they are servicing. Our unique field training approach allows for proper training on equipment without the disruption and expense of having your skilled people unavailable for long stretches of time, often associated with factory training. Lunches and Breaks will be provided as well as dinner and entertainment for one night during each session.
At the completion of the training course, attendees will be given a written test on the content of the course. Those who score 70% or higher will be given a certificate and wallet card certifying that they are factory authorized to perform repairs on the Sanyo Equipment that they have been trained on. All others will be given certificates indicating that they have attended the course.
At Sanyo, we realize that to remain leaders in our industry, we must ensure that the quality of our product is maintained through the integrity of our service offerings and the network of individuals who support our product in the field with the most up-to-date information available. Therefore, we offer our training courses at minimal cost to qualified individuals and institutions.
Our next Service Training Course will be Held at our Chicago facility in May:
Location: Sanyo Commercial Solutions
1300 Michael Dr Suite A
Wood Dale, Illinois 60191
Phone: 800-858-8442 x-8214. Direct 630-694-8214
Dates: May 13 & 14th , 2008 – Ultra-Low and Lab Refrigeration
May 15 & May 16th t , 2008 – Incubators and Environmental
Time: 8:30am to 4:30pm
Service Training Response Form (word doc)
Main Office
SANYO Commercial Solutions.
1300 Michael Drive
Suite A
Wood Dale, IL 60191 USA
Toll-Free USA 800-858-8442
Fax 630-238-0139
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